Community Guidelines

1. Be Honest and Accurate

Everything on Commmun — event descriptions, creator profiles, ticket pricing, and attendee counts — must be accurate and truthful.

• Event descriptions must match reality. Do not oversell what you will deliver, fabricate credentials, or misrepresent guest speakers, formats, or access included with a ticket.
• Profile information must be genuine. Do not impersonate another person, creator, brand, or public figure.
• Ticket and membership pricing must be clearly stated. Hidden fees, bait-and-switch pricing, or deceptive upgrade prompts are not allowed.
• Reviews, attendance figures, and testimonials must be real. Do not manufacture social proof.

2. Treat People with Respect

Commmun is a place for professional and creative communities. All users must treat each other with basic respect.

• No harassment or bullying. Do not target, intimidate, threaten, or humiliate any person through posts, messages, comments, or live event behavior.
• No hate speech. Content that attacks people based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or age is prohibited.
• No doxxing. Do not publish or threaten to publish private personal information about another person without their consent.
• No unsolicited explicit content. Do not send or display sexually explicit material unless a private event or channel is explicitly designated for adult content by both parties.
• No coordinated harassment. Do not organize or participate in efforts to mass-report, brigade, or attack other users or their events.

3. Keep Events and Content Legal

You may not use Commmun to host, promote, or distribute illegal content or activities.

• No content that depicts or promotes child sexual abuse material (CSAM). We report all CSAM to the National Center for Missing and Exploited Children (NCMEC) and cooperate fully with law enforcement.
• No content that incites violence against individuals or groups.
• No events or content that facilitate fraud, money laundering, or other financial crimes.
• No content that violates applicable laws in your jurisdiction or the jurisdiction of your audience.
• No events designed to promote, sell, or distribute controlled substances, unlicensed firearms, counterfeit goods, or other contraband.
• No gambling, lotteries, or games of chance (including sweepstakes with purchase requirements), unless fully licensed under applicable law.

4. Respect Intellectual Property

• Only post, stream, or use content you own or have a valid license to use.
• Do not record, re-stream, or redistribute another creator's event, replay, or content without their explicit permission.
• Do not use copyrighted music in live events or replays unless licensed (e.g., via a performance license or royalty-free library).
• If you receive a DMCA takedown notice, you will be notified and given an opportunity to file a counter-notice.

5. Keep the Platform Authentic

Commmun's value depends on authentic engagement and trust.

• No spam. Do not send unsolicited bulk messages, repetitive posts, or promotional content outside your own event pages and profile.
• No artificial engagement. Do not use bots or paid services to inflate follower counts, ticket sales figures, or engagement metrics.
• No multiple accounts for abuse. Creating duplicate accounts to evade suspension, circumvent access controls, or abuse platform features is prohibited.
• No scraping. Automated collection of user data, event listings, or platform content without written consent is prohibited.

6. Creator Responsibilities in Live Events

Creators are responsible for what happens in their event rooms.

• Moderate your event. Remove participants who harass, spam, or disrupt the event.
• Do not invite guests or permit content in your event that would violate these guidelines.
• If you enable replay recording, inform attendees clearly in the event description before they purchase.
• Honor your stated refund policy. If you cancel, refund all ticket holders within 7 business days.
• Do not conduct your event in a way designed to harvest attendee data beyond what is needed to deliver the event.

7. Stripe Compliance

Commmun uses Stripe to process payments. Events and memberships must comply with Stripe's Restricted Business Policy. Examples of categories that are not permitted on Commmun include:

• Gambling, lotteries, or games of chance.
• Adult content involving explicit sexual material.
• Firearms, ammunition, or explosives sales or instruction.
• Tobacco, cannabis, or controlled substances (sales or instruction on illegal use).
• Multi-level marketing or pyramid scheme promotions.
• Unlicensed financial services (e.g., operating an unregistered investment fund).
• Political campaign fundraising.

Note: education and discussion about finance, investing, crypto, or regulated industries is generally permitted. Operating unlicensed services in those industries is not.

8. Enforcement

We review reported content and investigate violations. Enforcement actions depend on the severity and context of the violation:

• Content removal: violating content is removed with notice where appropriate.
• Warning: for first-time or minor violations with a path to correction.
• Event suspension: an individual event is taken down pending review.
• Account suspension: temporary loss of access to the Service.
• Permanent termination: for serious, repeated, or willful violations — including any CSAM, fraud, severe harassment, or continued policy violations after warning.

We reserve the right to take any enforcement action at our sole discretion, including immediate termination without warning for serious violations.

9. Reporting Violations

If you encounter content or behavior that violates these guidelines:

• Use the report function on any profile, event, post, or message.
• Email trust@commmun.com for urgent reports, CSAM reports, or safety emergencies.
• For DMCA copyright concerns, use our DMCA process.

We review all reports. We do not share the identity of reporters with the reported user. False reports made in bad faith may result in action against the reporting account.

10. Appeals

If your content was removed or your account was suspended and you believe this was an error, you may appeal within 30 days by emailing appeals@commmun.com with your account handle and a description of why you believe the action was incorrect. We will review and respond within 10 business days. Our decision on appeal is final.

11. Changes to These Guidelines

We may update these guidelines as the platform evolves. We will notify you of significant changes via email or an in-app notice. Continued use of the Service constitutes acceptance of updated guidelines.

12. Contact

General questions: hello@commmun.com · Trust and safety: trust@commmun.com · Appeals: appeals@commmun.com